At Gazillion Ice, our commitment to craftsmanship and quality is unwavering. Our confidence in the enduring beauty and durability of our jewelry has led us to offer a remarkable Lifetime Guarantee on our products.
Original 1-Year Guarantee:
Upon receiving your original order, a one-year guarantee is automatically in place. Gazillion Ice fully stands behind each product we craft, ensuring your jewelry remains as radiant as the day you received it.
Extended Authenticity and Lifetime Guarantee:
Every Gazillion Ice jewelry piece is accompanied by a distinctive Authenticity Card. This not only certifies that our jewelry meets the exacting standards set by the Jewelry Vigilance Committee but also enshrines an extended lifetime guarantee for your purchase. Our certified materials consist of 14-18 Karat Gold, 316 Stainless Steel, 925 Sterling Silver and Genuine Rhodium, affirming the pinnacle of quality you are receiving.
In the event of any unforeseen issues with your jewelry, this card entitles you to a one-time replacement or repair. If we no longer carry the specific piece you originally purchased, you can be at peace knowing we will offer an item of equivalent value in its stead.
One-Time Replacement Policy:
Each Gazillion Ice product is replaceable once. This means that if your jewelry encounters any defect or issue, we will replace it one time with the same product or an equivalent, if the original is no longer
available.
Custom-Made Jewelry Repair/Pricing:
Every piece of jewelry holds a story. For custom-made jewelry pieces needing care, our repair and pricing policies on the website will navigate you seamlessly.
Retaining Your Authenticity Card:
To validate our promise of superior quality and to ensure your entitlement to the lifetime guarantee, it is essential to present the Authenticity Card when claiming any repairs or replacements. Safeguarding this card is crucial as it forms the cornerstone of our enduring promise to you.